Frequently asked Questions
Policies /House Rules / Cancellations / Penalties
If reservation is cancelled at any time, your application fee and rent payment will not be refunded. All bookings/reservations made are non-cancellable and non-refundable. However, out of goodwill, Student Housing Works will attempt to re-market the apartment should the party who booked a reservation decide to terminate the lease early. If Student Housing Works LLC is able to find a replacement tenant, we can refund the prorated rental for the period covered by the replacement tenant. Application and processing fees will not be refunded in any case.
No. Our residences have a very strict no-pets policy.
Each of our residences are independently managed and the fees and rent rates will vary. Generally, you can expect to see the following fees for all of our locations:
Rent: ( monthly or nightly rent rate)
Application Fee: $225 – $300 (one time fee for processing your application, you will not be charged this fee if we do not offer you an accommodation)
Payment Method Fee: $25 for bank wire transfer or $3.99% of the total amount due (you can choose to pay by credit card OR send a bank wire transfer from your bank to ours. This is the cheapest option. If you bank with Bank of America there will be no charge to do a wire transfer.
Refundable Security Deposit: $1,000 to one month’s rent (This is a refundable security deposit or damage deposit. This will be refunded to you if no damage has been done to your accommodation)
Cleaning/House Keeping Fee: Free or $30 per week (This is a mandatory service at MOST of our residences. It is usually included in the rent rate but sometimes will be charged extra depending on the residence. The house keeping is typically done once a week in your accommodation)
Check Out/Restoration Fee: $50 (Most of our residences do no charge this. This fee is for restoring your room back to condition for the next person to move in)
Extension Fee: $200 (If you wish to extend your reservation beyond the initial date that you requested, this fee may apply. We strongly urge everyone to book your reservation for the entire time period that you anticipate being in town for versus attempting to staying ‘month to month’)
Late Fee: $50 (Will be applied if your rent payment is more than 5 days late as per the due date on the invoice)
Emergency Reservation Fee: $100 (Will be applied if you reservation is made within one week of the check in date)